Trusted by hospitality leaders
running every shift on Lance
“Hotels have operated the same way for decades. Lance changed that.”
Reggie Kumar, Area General Manager, Marriott
Travellers’ Choice
“Fewer missed calls, faster room turns, and a front desk that finally has time for guests.”
Beal House, Fort Walton Beach, Tapestry Collection by Hilton
100 keys
“Guest calls, room requests, and FAQs — handled automatically, around the clock, without adding staff.”
Hyatt Centric Mountain View, Hotel Operations
167 keys
“Lance pays for itself. It’s the clearest ROI decision I’ve made as an owner.”
Rupesh Patel, Owner, Holiday Inn Express & Suites Modesto
95 rooms
Trusted across Hospitality
Hotels of every size rely on Lance to automate guest communications and simplify daily operations.
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Hotels running on Lance
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Hoteliers using Lance
0.0M
Guest requests handled
0/7
AI guest support
0+
Languages spoken by the voice agent
0%
Guest requests automated
What Hoteliers Say
From front desk teams to hotel executives, Lance helps staff spend less time on repetitive work and more time creating memorable guest experiences.
“We have already seen early value from Lance at AC South San Francisco and our other Silicon Valley hotels, particularly around call handling, guest request routing, and housekeeping scheduling.”
Justin Hynes
OTO Operations
“We've gone from refreshing select rooms to refreshing every room, every night. Our cleanliness scores have climbed, while we save labor hours at the same time.”
Rob Rain
CEO, OTO Development
“I believe if it were not for Lance last Friday, when our system went down nationwide, we would not have been as smooth and helpful to our guests. Lance kept our room status visible—what was vacant and ready, and what still needed to be cleaned.”
Ethan Parker
General Manager, Marriott
“We have already seen early value from Lance at AC South San Francisco and our other Silicon Valley hotels, particularly around call handling, guest request routing, and housekeeping scheduling.”
Justin Hynes
OTO Operations
“We've gone from refreshing select rooms to refreshing every room, every night. Our cleanliness scores have climbed, while we save labor hours at the same time.”
Rob Rain
CEO, OTO Development
“I believe if it were not for Lance last Friday, when our system went down nationwide, we would not have been as smooth and helpful to our guests. Lance kept our room status visible—what was vacant and ready, and what still needed to be cleaned.”
Ethan Parker
General Manager, Marriott
“It took him literally 15 minutes to come by and verify the boards. Lance had already done it. We haven't heard anything negative from the team—they've all been very positive.”
Maya Collins
Assistant General Manager, Hilton
“Lance is tackling one of hospitality's biggest opportunities: bringing AI into day-to-day hotel operations in a way that could fundamentally change how hotels run.”
Jonathon Vopinek
CEO & President, White Label Asset Management
“It took him literally 15 minutes to come by and verify the boards. Lance had already done it. We haven't heard anything negative from the team—they've all been very positive.”
Maya Collins
Assistant General Manager, Hilton
“Lance is tackling one of hospitality's biggest opportunities: bringing AI into day-to-day hotel operations in a way that could fundamentally change how hotels run.”
Jonathon Vopinek
CEO & President, White Label Asset Management
“Lance is building what we believe is the operating system for the next generation of hotels, using AI to fundamentally rethink how properties are run.”
Taylor Jacobs
Founder & Partner, Stoa Lodging
“Having the ability to see productivity levels in real time is a game changer.”
Lucas Bennett
Front Desk Manager, Hyatt
“Lance is building what we believe is the operating system for the next generation of hotels, using AI to fundamentally rethink how properties are run.”
Taylor Jacobs
Founder & Partner, Stoa Lodging
“Having the ability to see productivity levels in real time is a game changer.”
Lucas Bennett
Front Desk Manager, Hyatt
Hotel Groups
Brand Portfolio
See What Lance Can Do for Your Hotel
Join leading hotels using Lance to transform guest experiences and streamline operations.