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Collaborative AI for every part of the hotel.

Lance is a collaborative AI platform for hotels. Its nine products cover the front desk (an AI voice agent that answers every guest call 24/7), guest communications, sales inquiries, housekeeping boards, task management, preventive maintenance, facilities, management visibility, and a mobile operations pad for the whole team. Each runs on its own or alongside the others, with your staff in control of every action.

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Guests crossing a hotel lobby toward the elevators

Trusted by

  • Marriott
  • Hilton
  • Hyatt
  • IHG
  • Wyndham
  • + others

Guest-facing

Every call, message and inquiry, answered.

  1. 01

    AI Front Desk Receptionist

    Answers every call 24/7, routes requests, handles FAQs.

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  2. 02

    All-in-One Guest Communications

    Voice, SMS, and staff messaging in one system.

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  3. 03

    AI Sales Agent

    Captures inquiries, drafts responses for human review.

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Operations

The back of house, run from one board.

  1. 04

    Boards

    Live room status, assignments, and notes at a glance.

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  2. 05

    Task Management

    Work orders created, routed, and tracked automatically.

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  3. 06

    Preventive Maintenance

    PM templates, area readings, and facilities tracking.

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  4. 07

    Facilities

    Predictive maintenance for hotels, without the sensors.

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  5. 08

    Management

    Labor scheduling, briefings, and operational visibility.

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  6. 09

    Mobile Operations Pad

    Full operations pad on any managed Android tablet.

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See it in action

Two launch films, shot on the product, not a deck.

Boards launch film poster

Launch film · 1 min 18 sec

Boards

Watch
Task Management launch film poster

Launch film · 1 min 14 sec

Task Management

Watch

Start with the phone. Add the rest when you are ready.

Most hotels switch on the AI front desk first, then bring boards, tasks and scheduling onto the same platform. Book a demo on your own property.

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Line drawing of two hotel buildings

Bring collaborative AI to your hotel.

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Lance
ProductAI Front DeskGuest CommunicationsAI Sales AgentBoardsTask ManagementPreventive MaintenanceFacilitiesManagementMobile
SolutionsFront of HouseMaintenanceBack of HouseSalesFood & BeverageManagement

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